Returns & Refunds

Last updated: 28 July 2026

Return window

Most items can be returned within 7 days of delivery if unused, with original packaging, tags and accessories.

Not returnable

  • Innerwear, cosmetics and personal-care items
  • Items damaged by misuse or with a broken seal on software/consumables

Damaged or wrong item

Report within 48 hours of delivery with unboxing photos and we will arrange a free replacement or refund.

Refunds

Approved refunds are sent back to the UPI account used for payment within 5–7 working days of pickup.

How to request

Email support@sktmartstore.in with your order number, or contact us from the Contact page.

This page is maintained by Voltra Retail Pvt. Ltd. (SKT Mart) to answer common questions about how this store operates. It is informational and not an independent certification.